Public Utilities

Available to the public by phone and email Monday - Friday from 8 a.m. - 5 p.m.
Payments may be made online, by phone or by mail

Call: 910-678-7682

The Cumberland County Public Utilities Division of the Engineering and Infrastructure Department provides the planning, development and implementation of programs to expand and extend water and/or sanitary sewer services into the unincorporated areas of the County, primarily through the organization and administration of water and sewer districts established by the Board of County Commissioners.

Resource Links



Bill Payment

Bills are due by 5:00pm on the 10th of each month. Any payments received after 5:00pm on the 10th will be subject to a $10 late fee. Accounts delinquent after the 24th of each month may have service disconnected. Service will be restored after account balance is paid in full and a $25 reconnection fee is paid.

Pay Bills Online

Customers can pay their bills online by accessing the Customer Self Service site. Instructions for setting up accounts and enrolling in automatic payments are listed under the Forms section above.

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Public Utilities

Phone: 910-678-7682
Please listen to the entire menu for the best option.

8 a.m. to 5 p.m.
Monday- Friday
Excluding State holidays

After Hours Emergency Line