News Releases

Low Pressure System Advisory Issued by Fayetteville PWC

Jan 06, 2018

** PWC lifted the advisory at 6:30 p.m. Jan. 8 **

Cumberland County Environmental Health Inspectors are following up with establishments regarding tonight’s low pressure system advisory issued by Fayetteville PWC.

The County’s environmental health informational hotline (910) 433-3824 has been updated for permitted establishments and will be updated as soon as more information is available.

PWC water customers are experiencing periods of low pressure and outages in the distribution system due to water main breaks. Periods of low or no pressure in the distribution system increases the potential for introduction of bacteria into the water system. Therefore, as a precaution, customers are advised to boil all water used for human consumption.  Bring the water to a boil, let it boil for one minute, and let it cool before using.  Vigorous boiling for one minute should kill any disease-causing organisms that may be present in the water.  As an alternative, you may use bottled water.  Boiled or bottled water should be used for making ice.

According to Environmental Health Director Daniel Ortiz, at this time establishments such as restaurants, meat markets, and other permitted facilities may remain open provided there is enough/adequate water to safely sustain the operation.  Some establishments have an approved variance for emergency back-up water and nursing homes and similar establishments are required to have back-up water available to their residents.

In the event that establishments which are permitted by the Health Department do not have enough water to operate or have NO water, the establishment shall cease operation and close. When the pressure is restored, the Health Department will provide more guidance on resuming operations.