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Health Services

Administration (433-3720)

The Administration Division of the Health Department is responsible for computer operations, safety, housekeeping and all financial matters of the Department of Public Health; such as budgeting, contracts, payroll, purchasing, accounts payable and accounts receivable. Information concerning the Board of Health is also available from this division.

Hours of Operation: Monday through Friday, 7:30 a.m. to 5 p.m.

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Adult Health Clinic (433-3790)

The Adult Health Clinic provides comprehensive medical care for health maintenance of individuals ages 18 and older. The primary care services are open to Cumberland County residents and individuals designated by Carolina Access Insurance coverage. A sliding fee scale service is available to those who financially qualify and third party insurance is accepted. For appointments, please call 433-3600, ext. 1.

Hours of Operation: Monday through Friday, 8 a.m. to 5 p.m.

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Care Coordination for Children (CC4C) (433-3800)

Care Coordination for Children is voluntary program available to all children of Cumberland County, from birth to 5 years with special health care, developmental and social needs. Care Management Services are provided by trained nurses and social workers to assist families in improving health care for their children.

Hours of Operation: Monday through Friday, 8 a.m. to 5:30 p.m.

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Child Health Clinic (433-3628)

The Child Health Clinic provides medical screening services for children birth to 18 years of age. Services include: primary care (including sick children), physical examinations, which include a developmental screening, dental, hearing and vision screenings, preventive education, nutrition, and laboratory screenings. The Child Health Clinic is a Carolina Access provider. Fees for service are based on family size and income. For appointments, please call 433-3600, ext. 1.

For more information and hours of operation, please visit our Child Health Clinic webpage.

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Communicable Disease Control (433-3600)

Immunization Clinic (433-3633)

The Immunization Clinic provides all required/recommended childhood and adult immunizations. Immunization (“shot”) records are available and may be requested any time during normal business hours. Vaccines for international travel are available.

Hours of Operation: Walk-ins Monday through Thursday, 8 to 11:30 a.m. and 1 to 4:30 p.m.; Friday 8 to 11:30 a.m.; Tuesday evening from 5 to 7 p.m.

Epidemiology Clinic (433-3638)

The Epidemiology Clinic provides screenings for reportable communicable diseases. Services include: medication for prevention and treatment of tuberculosis and other communicable diseases, disease investigation, education to patients and community (upon request), and screening for refugees.

Hours of Operation: Monday through Friday, 8 a.m. to 5 p.m.

Sexually Transmitted Diseases (STD/HIV) (433-3790)

The STD Clinic provides services to anyone interested in screening, diagnosis, treatment and counseling for sexually transmitted diseases and HIV. HIV/AIDS testing and counseling are free. Screening, treatment and counseling for gonorrhea, chlamydia, syphilis, and other STDs are also free.

All services are confidential and available Monday through Friday, 8 a.m. to 5 p.m. HIV/Syphilis Testing and results available Tuesday evening from 5 to 7 p.m.

Although appointments are strongly encouraged, walk-ins will be accepted. Patients should note that wait time for walk-ins will be significantly longer.

HealthyStartNC presents the following videos on their YouTube channel: (links will open in a window)

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Diabetes Self-Management Education Program (DSME) (433-3615 or 433-3789)

The Cumberland County Department of Public Health offers a Diabetes Self-Management Education Program. This program is designed for people with diabetes interested in learning more about managing their diabetes. The classes offer individual counseling with a Registered Nurse, as well as diabetes education/nutrition classes, education material, samples of snacks, and other helpful strategies for those living with diabetes. For more information and hours of operation, please visit our Diabetes Self-Management Education Program webpage.

The hours are Monday – Friday, 8 a.m. – 5 p.m., with additional hours on Tuesday, 5 -7 p.m.

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Dental Clinic (433-3613)


The Dental Clinic positively impacts the citizens of Cumberland County in a number of areas. Clinical services are provided for children from birth to 20 years of age to include: exams, radiographs, hygiene education, cleanings, fluoride, sealants, fillings, extractions, space maintenance, stainless steel crowns and referrals. Payment for services is income based according to a sliding scale so please bring proof of income and insurance (if applicable) on your initial visit. Interpreters are available upon request.

During the school year, we conduct dental screenings for public school children attending pre-K, kindergarten, second grade, exceptional children, and fifth grade classes. In addition, the dental clinic provides emergency care for inmates at the county Detention Center and serves as an internship site for dental, dental hygiene, and dental assistant students.

Direct Patient Care Hours of Operation: Monday and Wednesday from 1 to 5:30 p.m.; Tuesday and Thursday from 7:30 a.m. to 5:30 p.m.

**Monday morning, the Dental Staff is at school screenings.
**Wednesday morning, the Dental Staff is treating inmates.
**Friday morning, the Dental Staff is available by phone during administrative hours of 7:30 a.m. to 12:30 p.m.

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Employee Health (433-3875)

Employee Health Services, which is located in the E. Newton Smith Center at 227 Fountainhead Lane, includes the Employee Express Care Clinic, Employee Pharmacy, and the Wellness Program. It is an initiative designed to improve the health of county employees and reduce the costs paid out-of-pocket by employees and by the county for medical office visits and pharmacy bills. The staff works under the Health Department and includes a licensed pharmacist, pharmacy technician, nurse practitioner, registered nurse, administrative assistant and the employee wellness coordinator.

For more information, please visit our Employee Health webpage.

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Environmental Health Division (433-3622)

The Environmental Health Division works to safeguard life and promote human health through the practice of environmental health science, the use of state and local rules, and public education. This division is grouped into the following two sections:

Hours of Operation: Monday through Friday, 7:30 a.m. to 5 p.m.

Each section is responsible for routine inspections as well as inquiries and complaints regarding their areas of expertise. User fees are in effect for many of the services rendered by the Environmental Health Division.

For more information, please visit our Environmental Health Division webpage.

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Health Education (433-3890)

The Health Education Division provides innovative educational programs that promote the physical, emotional, and social well being of individuals and communities. Health Education is responsible for planning, organizing, and implementing programs for clinic patients, community groups, civic organizations, private agencies, worksites, and schools. Other services include developing and marketing health promotion and risk reduction activities; consulting with other health professionals; and collaborating with other agencies to implement policy and environmental changes within the community.

For more information about our programs, community involvement and hours of operation, please visit our Health Education webpage.

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Human Resources (321-6622 or 678-7656)

The Human Resource Division is responsible for the recruitment, selection and retention of employment at the agency. The Department of Public Health hires only US citizens and lawfully authorized aliens who are in compliance with the Immigration Reform and Control Act. Cumberland County is an equal opportunity/affirmative action employer. All applicants are considered for positions regardless of race, color, sex, age, origin, religion, disability or political affiliation. For more information regarding employment opportunities at the Department of Public Health, contact 321-6622 or 678-7656 or visit the county website at www.co.cumberland.nc.us/employment.

Hours of Operation: Monday through Friday, 8 a.m. to 5 p.m.

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Jail Health Program (433-3821)

Every city or county that operates a jail must develop a plan for providing medical care for inmates. The plan must:

  • Be designed to protect the health and welfare of the inmates and to avoid the spread of contagious disease;
  • Provide for medical supervision and emergency medical care for the inmates; and
  • Provide for the detection, examination, and treatment of inmates who are infected with tuberculosis or sexually transmitted diseases.

All of these services are mandated per G.S. 153A-225(a).

For more information, please visit our Jail Health Program webpage.

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Medical/Environmental Laboratory (433-3664)

The Cumberland County Department of Public Health Laboratory is a Clinical Laboratory Improvement Amendment (CLIA) certified moderate complexity laboratory. The laboratory is enrolled in a proficiency program through the American Proficiency Institute in which all lab staff participates quarterly. Lab tests are performed in the areas to include: Hematology, Serology, Microbiology, Urinalysis, Glucose and Glucose Tolerance.

Hours of Operation: Monday through Friday, 8 a.m. to 5 p.m.

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Medical/Vital Records Support Division


Medical Records (433-3857)

The Medical Records Department ensures the privacy and security of all protected health information pertaining to individuals’ medical health information in accordance with HIPAA (Health Information Portability Accountability Act) and the North Carolina General Statutes. Records are considered active for three current years and thereafter scanned into our optical scanning system and can be retrieved upon request.

Vital Records (433-3715)

The Vital Records Department ensures that all birth and death certificates for Cumberland County are filed according to the Vital Statistics Laws of North Carolina. A copy is forwarded to the Register of Deeds at the Cumberland County Courthouse where certified copies are available to the public. The Vital Record copies maintained by the Department of Public Health are not open to the public and are maintained for only two years in compliance with state guidelines. Other services provided include:

  • Information to the general public concerning the guidelines and regulations of the NC Vital Statistics Laws.
  • Information to assist in obtaining certificates from other states and countries.
  • Assistance to local hospitals and funeral homes on proper registration procedures.
    • Notifications of Death and other information from funeral homes should be faxed to the Vital Records Department at 910-433-3895.
  • For certified copies of birth or death certificates, please contact the Register of Deeds office at (910) 678-7767.

For more information and hours of operation, please visit our Medical/Vital Records webpage.

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Nursing Division (433-3821)

The Nursing Division is responsible for the delivery of clinical and community medical services. Teams of health care professionals carry out the major roles of the nursing division, which are communicable disease prevention, community outreach and preventive education. Provisions are met according to state, federal and local mandates.

Hours of Operation: Monday through Friday, 8 a.m. to 5 p.m.

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Nutrition Department

Women, Infants, and Children (WIC) (433-3730)

The Nutrition Division provides the federally funded Women, Infants, and Children Program (WIC). WIC program services are provided at three sites in Cumberland County:

  • Hope Mills at Millview Place on Hope Mills Road, 2622 Hope Mills Road, (910) 433-3760
  • Spring Lake Family Resource Center, 103 Laketree Blvd, (910) 321-6420
  • Department of Public Health, 1235 Ramsey Street, (910) 433-3730

The WIC program provides nutrition education and healthy foods to pregnant, postpartum, and breastfeeding women, infants, and children up to age five. Participants must meet residency, income, and medical/nutritional risk eligibility requirements. WIC staff members also make referrals to community agencies and medical providers. Breastfeeding education/support is provided to each expecting mother on the program. The Nutrition Division also has Registered Dieticians (RD) on staff that provide nutrition counseling to clients referred from the health department maternity and child health clinics. They also accept referrals from private physicians. The division participates in community events and outreach.

For more information and hours of operation, please visit our Women, Infants, and Children Program webpage.

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Pregnancy Care Management (PCM) (433-3800)

Pregnancy Care Management is a voluntary program for high risk pregnant women in Cumberland County. Services provided at no cost to the participants. Care managers are highly skilled nurses and social workers trained to assist women in obtaining prenatal care, needed community resources and improved pregnancy outcomes.

Hours of Operation: Monday through Friday, 8 a.m. to 5:30 p.m.

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Preparedness and Response (433-3819)

The Preparedness Coordinator coordinates and plans for public health responses to public health emergencies both natural and manmade. The coordinator works closely with Emergency Management and other partners to assure readiness to events that affect the health of the community.

Hours of Operation: Monday through Friday, 8 a.m. to 5 p.m.

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School Health Program (433-3821)

The School Health Program is staffed by Public Health Registered Nurses. The nurses are responsible for providing the following services: vision and hearing screenings, making referrals, responding to communicable disease concerns, offering medical expertise to teacher/staff and monitoring students with routine and special health concerns.

For more information and hours of operation, please visit our School Health Program webpage.

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Sudden Infant Death Syndrome (SIDS) (433-3821)

The North Carolina Sudden Infant Death project provides counseling for families affected by a SIDS loss, referrals to support groups and education to the public. For assistance please contact 433-3821 and ask for the Nursing Supervisor for Case Management or School Health

Hours of Operation: Monday through Friday, 8 a.m. to 5 p.m.

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Women's Preventive Health Services

Breast and Cervical Cancer Control Program (433-3651)
The Breast and Cervical Cancer Control Program is a screening program designed to reduce death and disability among women caused by breast and cervical cancer. Public awareness, education, early diagnosis and treatment are key elements in reducing the effects caused by breast and cervical cancer. This program focuses on low-income women 50-64 years of age. Women enrolled in the program receive a pap smear and mammogram screening, and the necessary follow-up on any abnormal results.

For more information and hours of operation, please visit our Breast and Cervical Cancer Control Program webpage.

Family Planning Clinic
The Family Planning Clinic provides services to all women who desire to postpone or space their pregnancy. The program provides pre-pregnancy counseling, education, physical examination, birth control counseling, and supplies. All services are strictly confidential. Pregnancy testing is available Monday through Thursday from 8:00 a.m. – 2:30 p.m. Appointments are required for all services to include pregnancy testing. Fees for service are based on family size and income.

For more information, please visit our Family Planning Clinic webpage.

Maternity Clinic
The Maternity Clinic offers complete prenatal care and delivery services. Care is provided by Cape Fear Valley Medical Center, and licensed professional nurses. Care is provided for low-risk and high-risk pregnancies. Resource referrals are made based on the patient's educational and social needs. Fees for service are based on family size and income.

For more information, please visit our Maternity Clinic webpage.

Pap Clinic
The Pap Clinic provides services to women needing annual screening who do not qualify for Family Planning services or the Breast and Cervical Cancer Control Program.

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Copyright © 2012
Cumberland County, NC.
All Rights Reserved.
County Courthouse
117 Dick Street
Fayetteville, NC 28301