Tax Bill Payment Options

1. Pay Online with the electronic transfer of funds from your checking account (e-check)
   • No processing fee is charged for using the e-check payment option.
   • You can make full or partial payments on your tax bills.
     NOTE: On blocked DMV tags the taxes must be paid in full to remove the block.
   • You will need to have your bank routing number, account number, type of account, and authorized users name. Business checking accounts must have a federal ID number and the business name.
   • North Carolina General Statute 105-357 provides that a penalty of $25.00 or 10% of the amount of the check OR electronic draft (e-check), whichever is greater, will be charged for checks returned due to insufficient funds. Tax receipts are null and void if payment is made with a check that is returned unpaid by the bank.
   • The Scheduled Payments feature allows you to set up a user profile and schedule payments to be drafted from your checking account automatically.
   • This payment option is normally available between the hours of 8:00 am and 9:00 pm.
     NOTE: this option will occasionally be unavailable due to system maintenance
   • To SEARCH for a copy of your tax bill (or your paid receipt) go to: http://www.co.cumberland.nc.us/tax_payments
2. Pay Online with an American Express, Discover, MasterCard or Visa credit or debit card – see below concerning 'Visa Tax Payment Compliance'.
   • A convenience fee is charged by a third party provider for all online payments made by a credit or debit card. Cumberland County does not receive any portion of this fee associated with this service. See FEE CHART
   • The amount of the convenience fee is based on the specific type of payment card you use, and your card will not be charged until after you have accepted the convenience fee amount. If you choose not to pay the fee, you may cancel the transaction and pay by another method.
   • If you accept the convenience fee and elect to continue, your credit card statement will show two charges; one for the taxes and one for the convenience fee. This fee is not refundable once you accept the fee.
   • You can make full or partial payments on your tax bills when paying by credit/debit card.
     NOTE: On blocked DMV tags the taxes must be paid in full to remove the block.
   • The Scheduled Payments feature allows you to set up a user profile and schedule payments to be charged to your credit card automatically (a convenience fee applies)
   • This payment option is normally available between the hours of 8:00 am and 9:00 pm.
     NOTE: This option will occasionally be unavailable due to system maintenance.
   • To SEARCH for a copy of your tax bill (or your paid receipt) go to: http://www.co.cumberland.nc.us/tax_payments
3. Pay by phone with American Express, Discover, MasterCard or Visa credit or debit card – see below concerning 'Visa Tax Payment Compliance'. Call: 1-866-441-6614
   • A convenience fee is charged by a third party provider for all online payments made by a credit or debit card. Cumberland County does not receive any portion of this fee associated with this service. See FEE CHART
   • The amount of the convenience fee is based on the specific type of payment card you use, and your card will not be charged until after you have accepted the convenience fee amount. If you choose not to pay the fee, you may cancel the transaction and pay by another method.
   • If you accept the convenience fee and elect to continue, your credit card statement will show two charges; one for the taxes and one for the convenience fee. This fee is not refundable once you accept the fee.
   • You can make full or partial payments on your tax bills when paying by credit/debit card.
     NOTE: On blocked DMV tags the taxes must be paid in full to remove the block.
   • This payment option is normally available between the hours of 8:00 am and 9:00 pm.
     NOTE: This option will occasionally be unavailable due to system maintenance.
4. Pay by mail:
   • Please send your payment with the payment coupon (bottom part of bill), please make checks/money orders payable and mail to to:
     • Cumberland County Tax Collector
       PO Box 1070
       Charlotte, NC 28201-1070
   • Please send your payment without payment coupons and/or all correspondence, including LES statements, mail to:
     • Cumberland County Tax Collector
       PO Box 449
       Fayetteville NC 28302-0449
   • For the purpose of computing interest, tax payments submitted by mail shall be deemed to be received as of the date shown on the postmark affixed by the U.S. Postal Service. Postmarks that are missing or not legible shall be deemed to be received on the date the payment is received by the Tax Collector. A postal meter stamp affixed by an individual or a business is not considered as affixed by the U.S. Postal Service
5. Pay using your personal Online Bill Pay System:
   • Please verify and update the tax bill number for your online BillPay account number on file with your bank, as tax bill numbers can change annually and bill numbers will be different for your real and personal property taxes.
   • Your BillPay account number should match the bill number on your tax bill payment coupon for each payment submitted. Failure to update your tax bill number on your BillPay account with your online banking program may result in a delay crediting the payment to your account and may result in added interest due.
   • NOTE: These payments are delivered by the U.S. Postal Service without a postmark; therefore, the payment shall be deemed to be received on the date the payment is received in the office of the Tax Collector.
   • BillPay customers should remit payments to:
     • Cumberland County Tax Collector
       PO Box 449
       Fayetteville NC 28302-0449
6. Pay in Person:
   • Our office is located at 117 Dick Street, Room 527, Fayetteville NC, 28301
   • Hours of operation are Monday through Friday, 8:00 am-5:00 excluding holidays.
   • Please bring your entire tax bill with you when paying in person.
   • NEW! You may now pay your taxes using your credit or debit card at the payment counter in our office. The same convenience fees will apply as listed in the fee chart. This fee is not a part of your tax bill and Cumberland County does not receive any of these fees.
   • The cashiers are NOT able to process payments at the payment counter for electronic check drafts (e-checks).
7. For detailed instructions on how to search for online bills by owner name, address, Bill number or parcel ID number and for making payments using your credit/debit or electronic draft, go to: How Do I Pay My Taxes Online?

Disclaimer: All data shown here is from other primary data sources and is public information. Users of this data are hereby notified that the aforementioned public information sources should be consulted for verification of the information contained on this website. While efforts have been made to use the most current and accurate data, Cumberland County, NC and Data Providers assume no legal responsibility for the use of the information contained herein.

Please direct any questions or comments about the data displayed here to
kpittman@co.cumberland.nc.us