For direct deposit, clients must complete and sign the Authorization For Automatic Deposit Of Child Support form available from the North Carolina Child Support website www.ncchildsupport.ncdhhs.gov, by calling your local child support agency, or clicking the form below.
Direct Deposit Authorization Form Direct Deposit Authorization Form (Spanish)
If direct deposit is not initiated, support payments will be distributed using the SMIONE NCKIDSCARD. The debit card can be used wherever VISA debit cards are accepted. Questions regarding your SMIONE NCKIDSCARD such as balance, fees, replacement cards, etc, should be directed to Bancorp Bank at 1-877-776-9759 (1-347-809-6753 outside the US). Fees may apply.