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Child Support


***Case participants are able to upload documents to case managers***

Available to the public by phone and email

Monday - Friday from 8 a.m. - 5 p.m.

DHHS Customer Service Call Center: 1-800-992-9457


The Cumberland County Child Support Department is located at 109 Bradford Avenue, Fayetteville, NC 28302 with normal business hours of 8 a.m. to 5 p.m. Monday thru Friday.

Child Support inquiries can be directed to the DHHS Customer Service Call Center at 1-800-992-9457 and/or the Child Support Department at 910-486-1092. Information may also be obtained by visiting the state operated child support website at

The child support department is responsible for providing the following services:

  • Noncustodial Parent Location
  • Establishment of Paternity
  • Establishment of Child Support Obligation
  • Collection of Child Support Payments
  • Enforcement of Child Support Obligations

For more information click on Services.

Phone: 910-486-1092
Address: 109 Bradford Avenue
Fayetteville, NC 28301
Director: James E. McQueen
Email: contact_us_icon

Contact Us

Hours: Monday-Friday
8 a.m.-5 p.m.

DHHS Customer Service
Call Center:

Mailing Address
PO Box 1829
Fayetteville, NC 28302-1829