Joint 911 Center

Project Updates

July 8, 2026

Joint 911 Resolution

Highlights

• Joint Governance Board established.
• Cumberland County designated as the initial Administrative Unit.
• Operations Committee created.
• Independent consultant approved.
• 60-day timeline established for development of the interlocal agreement.
• Fort Bragg invited to participate.

Timeline

2007

• Exploring Options for a Consolidated System — City of Fayetteville
• Exploring Options for a Consolidated System — Cumberland County

2010

• Public Safety Task Force Report, February 16, 2010

2016

• 2016 Needs Assessment
• 2016 Programming and Planning Study

2017

• County Committee presents 911 consolidation proposal
• Chairman and Mayor issue joint statement
• City of Fayetteville presents intergovernmental agreement

2018

• County Commissioners identify emergency communications as a priority

2019

• County awarded $2.25 million grant for new 911 center
• Planning for a modern communications center continues

2020

• County Emergency Communications Center receives Tri-A.C.E. Accreditation.

2025

• Joint meeting advances shared goal of strengthening countywide 911 services

2026

• Public safety personnel and community input survey responses presented to the Board of Commissioners
• Board of Commissioners approves 911 Consolidation Resolution
• House Bill 1220 introduced
• Ongoing discussions continue.
• Commissioners hold emergency meeting to discuss City of Fayetteville resolution
• June 26 Cumberland County Resolution
• Joint Letter to Senator McInnis Requesting Extension
• Cumberland County and City of Fayetteville agree to pursue a joint governance structure for the consolidated 911 center

What Happens Next?

Over the next 60 days, representatives from Cumberland County and the City of Fayetteville will work together to develop an interlocal agreement that will establish:

• Joint Governance Board
• Administrative responsibilities
• Funding
• Operations Committee
• Performance standards
• Implementation timeline
• Technology integration
• Employee transition protections

Following completion, the agreement will be presented to both governing bodies for consideration.

How Will the Joint 911 Center Work?

• Joint Governance Board: Provides policy oversight, accountability, and long-term direction.
• Operations Committee: Made up of public safety professionals and end users who provide operational expertise and recommendations.
• Administrative Unit: Cumberland County will initially provide financial, personnel, and administrative services established through the interlocal agreement.