Resources and Assistance

Social Services

Go to Cumberland County Department of Social Services to inquire about how to apply for all new and ongoing public assistance programs such Energy Assistance, Child Care, and Work First.

NC 2-1-1

NC 2-1-1 is an information and referral service provided by United Way of North Carolina. Families and individuals can call to obtain free and confidential information on health and human services and resources within their community.

NC 2-1-1

United Way of Cumberland County

File for Unemployment

The only way to file for unemployment in NC is through the Division of Employment Security.

For assistance with claims, resetting accounts or passwords and answers to specific questions, contact the Customer Call Center at 888-737-0259 or .

Still need additional assistance? Send your name and last four of your social security number, contact number, best time to call and description of problem to .

Tax Relief and Economic Impact Payment

The IRS is offering tax help for taxpayers, businesses, tax-exempt organizations and others – including health plans – affected by coronavirus (COVID-19).

Tax Relief and Economic Impact Payment

Wellness and Mental Health

NC Department of Health and Human Services
Hope4NC is confidential and available 24/7.
Call or text at 1-855-587-3463.
If you don't have health insurance, you may be eligible for behavioral, mental health and substance use services. Call Hope4NC for more information.

988 Suicide and Crisis Lifeline 
The 988 Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.
For crisis counseling, please call or text 988 or chat.

Alliance Health
Call the Alliance 24-hour Access and Information Center at 800-510-9132 and a licensed clinician will assist you in finding the right kind of help.
Taking Care of Your Emotional Health
Taking Care of Yourself and Reducing Stress

Declaration of the Rescinding of the State of Emergency

The Cumberland County Board of Commissioners declared a State of Emergency, based on the public health emergency of COVID-19, on March 16, 2020. The Board of Commissioners issued a Declaration of the Rescinding of the State of Emergency on Aug. 1, 2022.

Rescinding of the State of Emergency

General Assembly of North Carolina Session Law 2022-57, Senate Bill 435