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About Us

The purpose of the Innovation and Technology Services Department is to provide efficient, accurate, reliable, secure, and cost-effective technology for Cumberland County in alignment with the County's strategic goals and objectives. To achieve these goals, we embrace and implement technology solutions that improve business response to our citizens, streamline internal business processes, and enhance high-quality County services.


Vision

Provide progressive leadership and support for information technology to support the County's vision.

Mission

Provide effective, accurate, reliable, secure, and cost-effective technology for Cumberland County in alignment with the County's Strategic Plan.


Values

Serving Cumberland County citizens with PRIDE

Professionalism

Operate in accordance with the highest ethical standards in all relations with citizens, employees, environment, suppliers, and community. Maintain a proactive approach to citizen safety and services.

Respect

Support the County in its efforts to respond to citizens accurately and quickly, showing respect to all encountered.

Integrity with Accountability

Minimize taxpayer burden with innovative technologies and information systems. Assure the safety of all technology assets.

Diversity

Support customer service to our customers, both citizens and employees, recognizing that all people are different.

Excellent Customer Service

Maintain secure, reliable, efficient, cost-effective information systems, with a focus on providing excellent customer service to our citizens.

 

  • Contact Us

    Phone: 910-323-6119
    Address:

    117 Dick Street Ste 519
    Fayetteville, NC 28301

    Digital County Surveys  
    Fax: 910-323-6153
    Email:
    email_envelope
    Chief ITS Officer: Keith Todd

    Contact Us

    Phone: 910-323-6119
    Fax: 910-323-6153
    Email:
    email_envelope
    Chief ITS Officer: Keith Todd
    Address:

    117 Dick Street Ste 519
    Fayetteville, NC 28301

    Digital County Surveys