Who We Are
The Cumberland County Emergency Communications Center provides ongoing assistance and support to the public for the safety and protection of life and limb and property through 9-1-1 and radio communications. The Communications Center dispatches for Cumberland County Sheriffs Office, Hope Mills Police Department, Spring Lake Police Department, Cape Fear Valley EMS (county-wide), and all County Fire Departments.
Cumberland County upholds the rigorous and industry-leading standards required to be a triple Accredited Center of Excellence (TRI-ACE) through the International Academies of Emergency Dispatch (IAED). Cumberland County 911 is one of only 19 centers to have achieved this status worldwide. Our team has some of the most highly trained and skilled Telecommunicators in the world!
Text to 911
Calling is the best and fastest way to reach 911, but it is possible to receive emergency assistance by text 911.
You should consider text to 911 if:
- You are deaf, hard of hearing or have a speech disability.
- You are in a situation where it is not safe or possible to speak out loud to 911.
- You are having a medical emergency and cannot speak on the phone.