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Social Services Association Awards Cumberland DSS for Virtual Training Program Partnership

Aug 27, 2025

FAYETTEVILLE, N.C. – The North Carolina Association of County Directors of Social Services (NCACDSS) awarded the Cumberland County Department of Social Services (DSS) a statewide award for a virtual training program in partnership with the University of Utah.

 

The NCACDSS presented Cumberland County the 22nd Annual Innovation Award for External and/or Non-Traditional Partnerships category for large-sized counties during the annual Social Services Institute (SSI) held Aug. 6 – 8 in Hickory, N.C. The award recognizes external and/or non-traditional partnerships that bring together organizations to solve complex problems that cannot be tackled solely by the local Social Services agency. Guilford County also received the Innovation Award winner for External and/or Non-Traditional Partnerships category for large-sized counties.

 

The Cumberland County DSS program “Social Work Simulation Training,” is a partnership with the University of Utah implementing cost effective, real-world virtual social work training to support staff for critical child and adult protective social work duties in the community.

 

Heike Hammer, Cumberland County DSS Performance Management Division Director, was recognized for her ability to research, seek out and form a partnership with the University of Utah. Heike and the university partners conducted a workshop shop on the virtual training at SSI, which was attended by 100 participants. The theme of the SSI was “A Century of Lighting the Way,” as the NCACDSS celebrated 100 years of the SSI.

 

Cumberland County DSS previously won Best Practice Awards at the SSI in 2017 and 2019 as well as a 7-year streak of consecutive awards from 2009 – 2005. For more information about the NCACDSS, go to ncacdss.org.

  • Contact Us

    Phone: 910-438-4025
    Address:

    226 Bradford Avenue
    Fayetteville, NC 28301

    Email:
    email_envelope
    Director: Diane B. Rice

    Contact Us

    Phone: 910-438-4025
    Email:
    email_envelope
    Director: Diane B. Rice
    Address:

    226 Bradford Avenue
    Fayetteville, NC 28301