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Tax Administration

 

We’ve Upgraded Our eBilling Service

Cumberland County Tax Administration has moved to eNoticesOnline for electronic bill delivery. This change does not affect how you pay your bill online.

Why the Change?

  • All mailed notices (not just your annual bill) will be available online.
  • Access notices immediately after they are issued.

    What You Need to Do

    If you were enrolled in PayIt eBilling, you must re-register with eNoticesOnline to continue receiving bills electronically.

    How to Register for eNoticesOnline

    • Find your Authorization Code printed on your mailed bill (above/below your parcel/account number).
    • Visit www.eNoticesOnline.com.
    • Click “Register” and fill out the form.
    • Confirm your email. You’re done!

    For help, visit help.enoticesonline.com or call 910-678-7507.

     


    Please Note:

    • Estimates Only: The amount shown is an estimate, not your official tax bill.
    • Solid Waste, Fire District and Parks and Recreation Fees Not Included: This tool does not include additional user fees.
    • Municipal Taxes Apply: Those who live in Fayetteville, Hope Mills, Spring Lake, or any other municipality, will also pay municipal property taxes in addition to county taxes.

    News Releases

    Taxpayers Reminded of March 24 Deadline for Informal Appeals

    Mar 10, 2025, 15:01 PM by Sade' Wilson

    FAYETTEVILLE, N.C. – Cumberland County property owners have until March 24 to request an informal review of their 2025 assessed value. The Office of Tax Administration recently completed the 2025 revaluation of all real property to reflect fair market value as of Jan. 1, 2025.

    Informal Appeal

    • Timeline: Open until March 24, 2025

    • Purpose: To review the property and home features to ensure that the information in the property records is accurate.

    • Parties Involved: Taxpayer and the tax office.

    • Process: The appraiser reviews the property details and documents from the taxpayer to decide if the value should stay the same, increase, or decrease.

    Taxpayers should submit detailed information and/or documentation that supports their opinion of value. This may include, but is not limited to, update of property characteristics or a recent appraisal. Appraisers will review all requests and contact taxpayers if more information is needed or to further discuss the value. Taxpayers will receive a letter of the outcome when the review is completed. If the outcome is agreed upon by the taxpayer, no further actions are necessary.

    Property owners may further appeal their value by submitting a formal appeal to the Board of Equalization and Review (BER). Formal appeals are heard and decided by the BER. Members of the board will consider both information submitted by the appellant and the County appraiser. An informal appeal is not required to submit a formal appeal.

    Formal Appeal

    • Timeline: March 25, 2025 - May 28, 2025

    • Purpose: A request to the BER to determine if the property value should change.

    • Process: Taxpayer presents evidence and/or reasoning to the board explaining why the property value should change. The board reviews the appeal and decides the outcome.

    • Next Steps: If the BER denies the appeal, the taxpayer can escalate it to the Property Tax Commission (PTC) for further review.

    Taxpayers can submit requests for both informal reviews and formal appeals:

    • In person at the Tax Administration Office in Room 543 of the Judge E. Maurice Braswell Courthouse, 117 Dick St., Fayetteville.

    • By mail addressed to Cumberland Tax Administration, Attention: 2025 Revaluation P.O. Box 449 Fayetteville, NC 28302

    Taxpayers may view their property record card and 2025 assessed value online at https://taxpwa.co.cumberland.nc.us/camapwa/.

    More information regarding revaluation and how to appeal is included in each revaluation notice and online at cumberlandcountync.gov/tax.

    For questions or to schedule an appointment with an appraiser, contact the Revaluation Call Center at 910-678-7800 or email at taxrealestate@cumberlandcountync.gov.

    • Contact Us

      Phone: 910-678-7507
      Address:

      117 Dick Street, Room 530
      Fayetteville, NC 28301

      Pay your tax bill online.  
      Fax: 910-678-7582
      Email:
      email_envelope
      Tax Administrator: Joseph R. Utley, Jr.

      Contact Us

      Phone: 910-678-7507
      Fax: 910-678-7582
      Email:
      email_envelope
      Tax Administrator: Joseph R. Utley, Jr.
      Address:

      117 Dick Street, Room 530
      Fayetteville, NC 28301

      Pay your tax bill online.