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Americans with Disabilities Act

Accessibility Statement

Cumberland County is committed to ensuring that all individuals have equal access to County programs, services, and information, including through our digital platforms.

In accordance with the Americans with Disabilities Act (ADA), Cumberland County does not discriminate on the basis of disability in the provision of services, programs, or activities. We are committed to providing reasonable accommodations and ensuring meaningful access for all residents.

As part of this commitment, we are actively working to improve the accessibility and usability of our website and strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Current Accessibility Status

We recognize that some areas of our website are not yet fully accessible. While most PDFs, forms, and newly created content are designed to meet accessibility standards, some webpages and legacy content may not be fully compliant. We are actively reviewing and updating this content as part of an ongoing accessibility improvement process.

Cumberland County is committed to continuous improvement and is:

  • Conducting regular accessibility reviews and audits
  • Updating webpages and documents
  • Training staff on accessibility standards and best practices
  • Integrating accessibility into content creation and publishing workflows

Requesting Assistance or Accommodations

If you experience difficulty accessing information on this website, need assistance, or would like to request a reasonable accommodation, please contact us. Cumberland County will make every effort to provide the requested information in an accessible format or provide appropriate assistance.

Email: email_envelope

Grievance Procedure

If you believe that you have been denied access to a County program, service, or activity due to a disability, you may submit a complaint through Cumberland County’s ADA grievance process.

Email: email_envelope

Cumberland County is committed to providing accessible digital services. While most documents and forms meet accessibility standards, some webpages and older content may not yet be fully compliant. We are actively working to correct these issues and improve accessibility across our website. If you encounter a barrier, please contact us (Americans with Disabilities Act) so we can assist you.